Director of Sales and Marketing at InterContinental Bali Resort
Q: How would you describe your responsibilities in under 10 words?
A: Managing the sales and marketing department to achieve total hotel revenue.
Q: What makes a typical day in your line of work?
A: I work in a very dynamic environment with a lot of movement. So, in my typical day I leap from one customer meeting to another while overseeing all sales and marketing activations. You can see me at the Jimbaran Convention Center with MICE clients to secure the next group leads and in the next hour see me at Bella Cucina talking about the restaurant photoshoot with my marketing team.
Q: What does your day off look like?
A: As my day at work is typically busy and structured, I like to slow things down on my day off. I want to have me-time during my day off. I usually exercise to maintain my fitness and then meditate to clear my mind. I also like spending time with my family sightseeing or trying new restaurants.
Q: What’s the toughest part of your job?
A: As I am usually the middlewoman in the department, thus, the most challenging part of my job is to make sure that we have good synergy and communication between the sales and marketing team and the operational team to achieve the same goal and win business.
Q: What do you find most satisfying in your job?
A: When the hotel runs well at its full capacity, all the guests are happy and we can achieve the targets, it certainly impacts the wellbeing of the entire team and their family.
Q: Who has been the most influential figure in your career?
A: My previous area general manager. He has the ability to turn a problem into an opportunity. And the way he delivers feedback or criticism to us is good, so instead of feeling offended, it motivates us to do better.
Q: Name one really special thing about your hotel?
A: The location! InterContinental Bali Resort is strategically situated in one of the most prominent locations in Bali. We are blessed with a perfect sunset, beachfront resort; it also makes it easy for our guests to access the airport or trendy areas in Seminyak or Uluwatu.
Q: Tell us something about you that most people don’t know.
A: I am an introvert. I like to have me-time on my day off. It is part of my process to recharge and keep my motivation high.
Q: If you had not taken this career path, what would you have chosen?
A: I think it would be a motivational speaker. I have a weird habit of always motivating people to do better, as well as sharing my knowledge and experience. I believe we can learn faster if we have someone to deliver the knowledge in an exciting way.
InterContinental Bali Resort
