Russell Dillon

Director of Sales and Marketing at W Bali – Seminyak


Q: Describe your responsibilities in under 10 words.

A: Create and implement sales and marketing strategies.

Q: What makes a typical day?

A: The day always starts with checking the news, both general and hospitality to keep up with the world. Making my bed is a must as the first positive act to kick off the right mindset, followed by a healthy breakfast. I check through my workload and to-do list before morning meetings with the heads of department and then my team to discuss each individual’s activities, then set about my day with clients, admin and regular strategy meetings. Finally, where possible, I finish my day with a run, gym or yoga to have personal time.

Q: What’s the toughest part of your job?

A: Not always being in control; you never know what the day will bring, which is exciting and keeps you motivated. However, when you have a plan for the day, you have to be flexible to change the goalposts and your time.

Q: What do you find most satisfying in your job?

A: I love being able to travel, however, working with people, the different departments, the guests and clients we meet and, of course, my team, being able to achieve goals and seeing the team deliver results is always satisfying.

Q: Who has been the most influential figure in your career?

A: I have been lucky to have many influential people for a number of reasons, and worked for some of the best general managers, including my current GM, Titus Rosier. My parents are in my corner for guidance, and one lady has always been a guide and mentor, Seema Pande, a true connector and respected titan in the industry.

Q: Name one really special thing about your hotel.

A: Easy, the people. We have the location, the outlets, the rooms, the views, you name it, but without the talent working hard day in and day out to elevate your experience at W Bali – Seminyak, we would be just another hotel.

Q: How do you unwind?

A: I like to keep busy, this could be at the gym, going for a hike, or something like yoga, or a good meal and glass of wine with friends and family. I’ve always been restless when it comes to free time.

Q: If you hadn’t taken this career path, what would have you chosen?

A: Instead of reading about me, I’m sure you would have been watching me on the big screen as an actor. I am sure that Hollywood’s loss is hospitality’s gain!

W Bali – Seminyak

wbaliseminyak.com

@wbaliseminyak